Case Studies

 As part of Aviva’s strategy for both customer service and the centralised approach to learning and development we we were asked to develop a blended learning approach......click to read more.

In order for Aviva to benefit the most and create the right culture, part of their strategy involved the development of a new Learning Management System and a suite of cutting edge e-learn......click to read more.

To meet the future demands of all learning solutions within Aviva it was necessary to review all solutions against a consistent criteria, reduce duplication and further blend the learning by......click to read more.

The customer described a vision for the Sales Channel within British Gas to be ‘best in class’, to have inspired leaders in place across all levels and to make an investment in their people to help......click to read more.

CCI Distribution are the leading distributor of Freecom IT products in the United Kingdom. They highlighted a need to use their existing customer relationships.....click to read more.

At Clerical Medical, within the financial advisor facing sales force, it was recognised that the approach for delivering skill and knowledge was not meeting......click to read more.

E-On customer service is continually improving back office processes in order to increase efficiency, customer service standards and profit. To achieve this it is vital that the learning........click to read more.

As a high street retailer. Thorntons continue to review the look and feel of their retail offering.  In early 2010, a project was set up to trial a new proposition that would help to define the future........click to read more.