You will know the importance of sales in your business

For a lot of businesses it is the key to success, stability and growth

Our experience in developing the skills of sales people has given us a great opportunity to understand that everybody has a different and personalised approach to making a sale.

Whether you work in outbound telesales calling from a list of cold contacts, are a business to business account manager, or somewhere in between, the skills you need are often the same but the use of them is always different.

At Illuminate we have developed The Six Step Sales Approach. This allows people to identify what happens and when and is recognised by anybody who sells in any type of situation.

So, if you are looking to connect with your customer by getting great rapport, use questioning techniques to really understand them or successfully negotiate and close the deal; then our approach can really help.

We create a learning environment where the people involved can fully understand what they do really well, sharpen any skills they are under-using and develop and practice new skills to sell more.

A traditional training course may not be the solution, but a facilitated learning event with creative ideas that are easily remembered and more importantly applied is a huge advantage to any sales person, team or department.

Whether you need to go through the Six Step Sales Approach in its entirety or you want to focus on a particular step or simply concentrate upon a specific skill within a step, we can help.

To see our current list of sales courses simply click here.

 
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The Six Step Sales Approach

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    Getting mentally and physically ready to do business
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    Building rapport and creating the right impression
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    Really understanding your customer and their needs
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    Matching products to customer needs
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    Gaining agreement to go ahead with the business
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    Completing the transaction
Customer Zone